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Current Postings


OPL #02-2020
Public Services Clerk
Temporary Part-Time
6 - 12 Month Contract

 

Under the direction of the Manager, Service Excellence. 

This position provides pro-active customer and information service.   

Classification:           PT Public Service Clerk – Band 1 - Hourly Rate $25.38

Reports to:                 Manager, Service Excellence

Hours:                        Up to 25 hours per week. This position requires the employee to regularly work evenings and weekends.

                                   

General Description of Duties:

  1. Provides pro-active circulation, information and customer service to Library customers.
  2. Provide excellent customer service at service points.
  3. May assist with planning and the delivery of library programs.
  4. Assists with collection maintenance.
  5. May assist with displays.
  6. May assist with holds procedure.
  7. Other duties as assigned.
  8. This position is required to take every reasonable precaution in the circumstances, for the protection of the health and safety of the worker.

 

Skills and Abilities required:

  1. Strong Customer Service Ethic.
  2. Technological competency, including proficiency with circulation and office software.
  3. Familiarly with technology and social media used by the public.
  4. Strong communication and interpersonal skills.
  5. Ability to establish and maintain effective working relationships.
  6. Ability to provide courteous, efficient and effective service to the public.

 

Physical Skills and Working Conditions:

This position requires keyboarding, handling of books & materials, pushing/pulling trucks, physical set up of programs, packing and unpacking boxes, working at services points and dealing with difficult customer behaviour.

 

Required Qualifications & Education:

Secondary School Diploma plus one year of relevant work experience.  Library Technician Diploma preferred.  A Criminal Record Check is required.  CPR/First Aid certification is required.

Interested applicants are requested to submit a current resume to mdicaire@oshawalibrary.on.ca quoting job # OPL 02-2020.  Only applicants who are selected for an interview will be contacted.  We will not be taking any phone calls regarding this position.

 


Student Positions


The Oshawa Public Library hires students for part-time work on evenings and weekends. If you are an interested student, please complete the Student Page Application Form or email your résumé to hrstudent@oshawalibrary.on.ca.

Student résumés are kept on file for six months from the date received.